Tag Archives: Social Media

Dollar Shave Club Has Great Customer Service


I absolutely love Dollar Shave Club! Even after a potential #FAIL I still love this company. They just informed me they are not shipping my razors today and I’m not mad at them… Why? Because of the way they handled the situation. I say even more they deserve your support. Besides that you’ll have a nice smooth grill so you can holla at the ladies!

Dollar Shave Club has some great customer service. This video is a quick reminder of how a little good communication with your customers can go a long way in the CRM (customer relationship management) arena of doing business.

### What’s Dollar Shave Club

If you don’t know what Dollar Shave Club is… It’s a subscription based service that mails out quality men’s shaving razors for some crazy insane low prices.

Please subscribe to the channel and like the video. #Aloha

Today on Namesake

ns logo

Here are some of the great conversations happening “Today on Namesake”

Clint Ivy asks:

So @Brian Norgard what does this tweet mean? “The largest product breakthrough in the history of Namesake occurred today at 6PM PST. We’re going to bet it all. Why not?”

An interesting Conversation on the future of social interaction and social media. This was a very powerful conversation with some great insights the human interaction.

Read more…

Mike Puangmalai ask:

What products have you seen where your first reaction was: “That’s f-ing brilliant. This is going to change everything.” Feel free to mention both your hits (i.e. iphone) and misses (i.e. palm). Read more…

Tim Trevathan ask:

Will The Banksters And The Corpocracy Eventually Own It All? | Referencing this Zero Hedge article.
Read more…

Annie Yang ask:

For the sake of becoming informed, is there anyone who can summarize as best as possible the conflict between Israel and Palestine? I find it a difficult issue to form an opinion about, and I’d like to hear someone else’s perspective. Read more…

Brian Norgard asks:

What’s your favorite Michael Jackson song? Read more…

Still not on Namesake?

Go to Namesake.com and just sign-up and setup your profile and join the fun conversations.

What is Namesake? Namesake is a community for real conversation. It’s easy to find the people and topics that make life interesting — discover new people, build trust and improve your life.

Namesake Live Episode 1 [Podcast]

In this the inaugural edition of Namesake @DocRock and @JohnGarcia speak Inventor and Founder of Namesake.com @BrianNorgard. Joining us on the Talkcast are many special guest from the Namesake Community.

Namesake is the hottest new social tool on the web. This week there was a mini avalanche of new users sign up (mostly from Hawaii) and that sparked the automatic conversations about what Namesake is and how to make it safe from jerks, snake oil salesmen and make it thrive as a community. Listen in to get the answers.

To join us for next weeks show jump on over to The Talkshoe Namesake Live show page.

http://www.talkshoe.com/tc/98630

You can also subscribe to the Podcast via iTunes : 

To join Namesake jump to http://nmsk.co/iTMc4J and start a conversation

 

Has Twitter Lost it’s Power? Eh… No!

Image representing Twitter as depicted in Crun...
Image via CrunchBase

The is a lot of fodder flying around the blogosphere after Neilson’s report on Twitter Retention.  I think the study was a bit flawed and needed a bit more foundation on real people not just numbers.

My chime in on the conversation as posted on Linkedin.com Twitter Group:

As with any new from of communication there will always be those that dont get it. This was true, of email, pagers, cellphones and blogs. All of the aforementioned are very pervasive now and are just common vernacular today.

Twitter has bot the power and the buzz to be the next household communications word.

You may not get it now but than you may not be trying to get it because there is no immediate upside for you business today, don’t let this get you out of the conversation.  Todays memetic behaviors of consumers often spread faster than the swine flu when the right catalyst hits.  Twitter is just waiting one of these catalyst. ie: @AplusK and @CNN battle and @oprah

My advise hang in there, just start communicating with people, network, look around but don’t try to sell yet, when the damn burst you’ll be there.  Keep the big white Motorola Cellphone in the back of your mind thinking of the days when we all said who the heck needs to be that ready to use a phone… my god that thing is huge… cellphones “I don’t get it…

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HotStuff: TBUZZ Links sharing via Twitter

Image representing Arc90 as depicted in CrunchBase
Image via CrunchBase

The uber code designers at Arc90.com have just blessed us with yet another url based link sharer for Twitter.  The DiggBar, HootSuite, TwitPwr and Tweetie all have this feature but this one is different.  Arc90 is famous for their successful app Readability , which added the end all be all feature of removing the clutter from what we like to read online.  Completely outdoing InstaPaper, Readability just got it right.

Well I’m here to tell you that for now there is no better link sharer for twitter than TBUZZ.

TBUZZ offers the same basic features but also allows you to see who else is trending what you are sharing.  Sounds funny but watch the video and you’ll get it.

You can install TBUZZ in just a few seconds by visiting:

http://tbuzz.arc90.com

If you have not tried Readability then please try this one too. You’ll be much happier.

What Makes a Good Blog

  1. Good blogs have a voice. Who wrote this? What is their name? What can I figure out about who they are that they have never overtly told me? What’s their personality like and what do they have to contribute — even when it’s “just” curation. What tics and foibles fascinate make me about this blog and the person who makes it? Most importantly: what obsesses this person?
  2. Good blogs reflect focused obsessions. People start real blogs because they think about something a lot. Maybe even five things. But, their brain so overflows with curiosity about a family of topics that they can’t stop reading and writing about it. They make and consume smart forebrain porn. So: where do this person’s obsessions take them?
  3. Good blogs are the product of “Attention times Interest.” A blog shows me where someone’s attention tends to go. Then, on some level, they encourage me to follow the evolution of their interest through a day or a year. There’s a story here. Ethical “via” links make it easy for me to follow their specific trail of attention, then join them for a walk made out of words.
  4. Good blog posts are made of paragraphs. Blog posts are written, not defecated. They show some level of craft, thinking, and continuity beyond the word count mandated by the Owner of Your Plantation. If a blog has fixed limits on post minimums and maximums? It’s not a blog: it’s a website that hires writers. Which is fine. But, it’s not really a blog.
  5. Good “non-post” blogs have style and curation. Some of the best blogs use unusual formats, employ only photos and video, or utilize the list format to artistic effect. I regret there are not more blogs that see format as the container for creativity — rather than an excuse to write less or link without context more.
  6. Good blogs are weird. Blogs make fart noises and occasionally vex readers with the degree to which the blogger’s obsession will inevitably diverge from the reader’s. If this isn’t happening every few weeks, the blogger is either bored, half-assing, or taking new medication.
  7. Good blogs make you want to start your own blog. At some point, everyone wants to kill the Buddha and make their own obsessions the focus. This is good. It means you care.
  8. Good blogs try. I’ve come to believe that creative life in the first-world comes down to those who try just a little bit harder. Then, there’s the other 98%. They’re still eating the free continental breakfast over at FriendFeed. A good blog is written by a blogger who thinks longer, works harder, and obsesses more. Ultimately, a good blogger tries. That’s why “good” is getting rare.
  9. Good blogs know when to break their own rules. Duh. I made a list, didn’t I? Yes. I did. Big fan.

And, yeah, you should disagree with potentially all of this. It’s because I have an opinion, and so do you. It’s why you probably have a blog. See? The system works.

43 Folders® is a registered trademark of Merlin Mann. All posts and comments © their original owners.  This post is not to seen as evidence of endorsement and is purely for your knowledge in case you missed it on 43 Folders.com

Source [Merlin Mann of 43Folders]

HowTo: Getting Started With MyAlltop @ Alltop.com

Let’s just say I Love Alltop. It is the easiest way to get all the news and information you need to get you through the day, learn a new skill or just brush up on trivia before talking to that irritating boss or brother in law.  I found the tutorial on the AllTop Blog.

How to Get Started With MyAlltop: http://adjix.com/p3j7

First, here’s an introduction to Alltop, so you can understand what they are trying to do.

Alltop News and Updates: How to Get Started With MyAlltop: http://adjix.com/p3j7

Blogged with the Flock Browser

ThrowDown: “TweetDeck” vs “PeopleBrowsr”

Which one of the Twitter apps do you like better? Why? Why not the other?

Let me know, Thanks.